Responsible Gaming

Gambling Should Be Entertainment

At Royal Reels Casino, we believe gambling should only ever be viewed as entertainment, similar to going to the movies or enjoying a night out. It should never be considered as a way to earn money or solve financial problems.

Please gamble responsibly and only with money you can afford to lose. If you find yourself struggling to control your gambling, help is available.

Age Verification

In Australia, you must be 18 years of age or older to participate in gambling activities, including online casino gaming at Royal Reels Casino.

We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to access or use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money lost
• Hiding or lying about the amount of time or money spent gambling
• Neglecting family, work, or other responsibilities due to gambling
• Gambling with money needed for essentials (rent, food, bills)
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts to achieve the same excitement
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions
• Borrowing money to fund gambling activities
• Experiencing relationship or financial problems due to gambling

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Controls

Royal Reels Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Set limits on the amount you're willing to lose during a session
• Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
• Time-Out: Take a voluntary break from gambling for a set period

To access these tools, please visit your account settings on Royal Reels Casino or contact our customer support team.

Support Organisations in Australia

If you or someone you know is struggling with problem gambling, confidential help is available through these organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling service for people affected by problem gambling in Australia

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free and confidential support and information for anyone affected by problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Information and resources for responsible gambling in Canada
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)

Need Help?

If you believe you have a problem with gambling, please reach out for support today. There is no shame in asking for help, and speaking with a counsellor can make a real difference.

Contact Gambling Help Online on 1800 858 858 (toll-free in Australia) or visit their website at www.gamblinghelponline.org.au for free, confidential support.

Remember: Help is available, recovery is possible, and you're not alone.